Visitor Chat integrates with any website

and multiple lead management providers:

Our Platform hasPowerful Features

  • BESPOKE DESIGN

    We design each chat box to suit a website colour style, company logo and branding. We will create a seamless customer experience to match your business branding.

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  • INTEGRATION MADE EASY

    We work alongside your web developer when installing a chat feature, ensuring the chat solution is fully functional and integrated within your site layout and website colour style and theme.

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  • MULTI-DEVICE

    Visitor Chat is available on desktop, mobile and tablet allowing customers to enter chat wherever they may be and in any medium they wish to use.

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  • REAL TIME ANALYTICS

    Analytics and campaign data at your fingertips. Track chat performances, get real time ROI/KPI figures and other useful insights.

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  • HYBRID PACKAGES

    Manage chat in-house, receive a back-up chat team or utilize Visitor Chats dedicated 24-hour chat team. Fully flexible packages to suit your business needs.

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  • MONITOR YOUR BUDGET

    Fixed monthly, all-inclusive & fully transparent pricing with no hidden fees - part of our customer promise.

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Visitor Chat explained in 90 seconds

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CUSTOM BUILT

  • Bespoke interface design

    A dedicated account manager will work with your web designer to create a bespoke user design and a fully branded user interface for your chat solution.

  • Bespoke chat packages

    Flexible chat coverage options. Self managed, joint managed, 24/7 BPO management chat packages.

  • Detailed result tracking

    Monitor and obtain best performance with detailed enterprise dashboard analytics and comprehensive reporting functionality.

dashboard

Total Interactions

Managed Adverts

Managed Accounts

DETAILED REAL TIMEANALYTICS

  • Live and detailed analytics, accessible at any time.

  • Integrates with google analytics.

  • Download statistics within set date ranges and in addition to monthly/weekly reports.

  • Easily and quickly compare conversion rates against website traffic.

  • Track and identify departments which attract live chat interactions.

  • Review detailed website footprints for each lead created.

dashboard



OUR PACKAGES

SELF MANAGED

Would you like to manage all Live Chat interactions in house? Our software will allow your team to make those meaningful interactions.

JOINT MANAGED

Want to keep an element of your Live Chat solution in-house but don't want to miss out on additional business? Our backup team ensures that your business receives no missed chats.

FULLY MANAGED

We'll manage your digital messaging for you 24/7, forwarding all warm leads to your sales team for quick and easy follow-up.
INDUSTRY EXPERTISE

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