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Our Platform hasPowerful Features

  • BESPOKE DESIGN

    We design each chat box to suit a website colour style, company logo and branding, creating a seamless customer experience to match a client business brand.

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  • INTEGRATION MADE EASY

    We work alongside your web developer when installing a chat feature, ensuring the chat solution is fully functional and integrated within your site layout and website colour style and theme.

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  • MULTI-DEVICE

    Visitor Chat is available on desktop, mobile and tablet allowing customers to enter chat wherever they may be and in any medium they wish to use.

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  • REAL TIME ANALYTICS

    Analytics and campaign data at your fingertips. Track chat performances, get real time ROI/KPI figures and other useful insights.

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  • HYBRID PACKAGES

    Manage chat in-house, receive a back-up chat team or utilize Visitor Chats dedicated 24-hour Chat team. Fully flexible packages to suit your business needs.

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  • MONITOR YOUR BUDGET

    Fixed monthly, all-inclusive & fully transparent pricing with no hidden fees - part of our customer promise.

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Visitor Chat explained in 90 seconds

Discover how Visitor Chat adds value.

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CUSTOM BUILT

  • Be-spoke box design and animations

    Your dedicated account manager will work with you or your web designer to create a bespoke user experience for your chat solution.

  • In-house, back-up and 24/7/365 chat options

    Would you like to manage all Live Chat interactions in house? Want to keep just an element of your Live Chat solution in-house? Or require a fully managed chat solution? Fully flexible coverage options available to suit your business needs.

  • Track your results

    We understand the importance of understanding measurement, view detailed enterprise or entry level analytics from your dashboard, know the when, why and how. Easily search and view any chat transcript with ease.

dashboard

Visitor Chat integrates with any website and multiple lead management providers:
  • google
  • intercom
  • mailchimp
  • salesforce
  • slack
  • slack

DETAILED REAL TIMEANALYTICS

Visitor Chat provides detailed analytics on every interaction, as well as the most important key performance indicators for your chat solution.

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OUR PACKAGES

SELF MANAGED

Would you like to manage all Live Chat interactions in house? Our software will allow your team to make those meaningful interactions.

JOINT MANAGED

Want to keep an element of your Live Chat solution in-house but don't want to miss out on additional business? Our backup team ensures that your business receives no missed chats.

FULLY MANAGED

We'll manage your digital messaging for you 24/7, forwarding all warm leads to your sales team for quick and easy follow-up.