We design each chat box to suit a website colour style, company logo and branding. We will create a seamless customer experience to match your business branding.
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We work alongside your web developer when installing a chat feature, ensuring the chat solution is fully functional and integrated within your site layout and website colour style and theme.
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Visitor Chat is available on desktop, mobile and tablet allowing customers to enter chat wherever they may be and in any medium they wish to use.
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Analytics and campaign data at your fingertips. Track chat performances, get real time ROI/KPI figures and other useful insights.
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Manage chat in-house, receive a back-up chat team or utilize Visitor Chats dedicated 24-hour chat team. Fully flexible packages to suit your business needs.
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Fixed monthly, all-inclusive & fully transparent pricing with no hidden fees - part of our customer promise.
Learn moreA dedicated account manager will work with your web designer to create a bespoke user design and a fully branded user interface for your chat solution.
Flexible chat coverage options. Self managed, joint managed, 24/7 BPO management chat packages.
Monitor and obtain best performance with detailed enterprise dashboard analytics and comprehensive reporting functionality.
and multiple lead management providers:
Live and detailed analytics, accessible at any time.
Integrates with google analytics.
Download statistics within set date ranges and in addition to monthly/weekly reports.
Easily and quickly compare conversion rates against website traffic.
Track and identify departments which attract live chat interactions.
Review detailed website footprints for each lead created.
Dedicated account managers