Venn Digital Exclusive
A solution that our clients love, and is perfect for businesses that want an easy lead generation tool.
A great solution for businesses that want to go the extra mile and personalise each chat to the individual customer.
The candidate experience
Working with an Account Manager, you'll receive a brand-compliant chat UI for your website, incorporating your colours, theme, and logo. Unique chat flow processes provide a brand-appropriate and tailored chat experience for customersBook a demo
Inside Visitor Chats' enterprise-level reporting suite, you'll find the metrics for effective contact centre management.
Tracking productivity, performance, availability, and scheduling by teams or by agent puts practical and beneficial data at your fingertips.
- GDPR/CCPA compliant chat system
- Optional chat handover between BPO agents and internal staff
- "Guide-to feature" to help customers navigate stock and website
- Intelligent system lead routing for multi-location/departments
- Open book transcript reporting
- Google Analytic Integration